Privacy Policy

While you browse this website, Ruby casino is answerable for the information it collects directly from you, and the service providers it works with are answerable for the information they process on its behalf. This policy applies to every visitor who reads the review content, uses the interactive features, or gets in touch through the contact channels listed on the site. It explains what information is gathered, why it is gathered, and what you can do about it.

Scope of This Policy

This policy covers the website operated under the Ruby name and the pages that form part of it. It does not apply to any third-party website you reach by following a link from our content, and it does not cover the practices of casinos, payment processors, or other businesses that are mentioned in the reviews themselves. Those operators run their own privacy arrangements, and you should consult their policies separately.

The policy applies to personal information, which means any data that can identify you as an individual, either on its own or when combined with other details we hold. It also covers information that is collected automatically and that cannot identify you directly but is still gathered during your visit.

Information We Collect

Some information is provided by you deliberately. When you send a message through the contact form, request support, or otherwise communicate with the site, you may choose to share your name, your email address, and the content of your message. We keep only what you choose to give us, and we do not require you to create an account or submit personal details simply to read the reviews.

Other information is collected automatically as you move through the site. This includes your IP address, the type of browser you are using, your operating system, the pages you visit and the order in which you visit them, the characteristics of your device, and interaction metrics such as how long you spend on a page and which elements you click. This automatic data is gathered regardless of whether you actively submit anything.

We do not knowingly collect information from anyone below the legal age for accessing gambling content in their jurisdiction. If you are not of legal age, you should not use this website or submit any personal details to it.

How Information Is Used

The information we hold serves a practical set of purposes. We use it to improve the quality of the review content, to keep the website functioning correctly, and to understand how visitors engage with the material we publish. Analytics based on this data help us see which topics are useful and which parts of the site need attention.

We also use the information for communication. If you contact us with a question, a correction, or a complaint, the details you provide allow us to respond to you and to handle your request properly. The same information may be used to detect misuse of the website, to prevent fraud, and to identify abusive behaviour such as spam submissions or attempts to interfere with the site's operation.

In addition, the information supports the organisation of our review and informational materials. This means we may use aggregated data to structure content, to prioritise updates, and to ensure that the reviews remain accurate and relevant. This use is administrative rather than commercial, and it does not involve selling your details to anyone.

Cookies and Storage Technologies

Cookies and comparable storage technologies are used on this site, and they fall into a few functional groups. Strictly necessary technologies are required for the site to operate at all, such as those that keep the page loading correctly or that remember your session while you move between sections. These cannot be switched off without breaking the site.

Preference technologies remember the choices you make, such as your language setting or your cookie preferences themselves. They make the site more convenient on return visits and ensure that you are not asked the same question repeatedly. Performance technologies collect information about how the site is used, including which pages are visited most often and whether any error messages appear. The data gathered here is aggregated and is used to improve page functionality and to understand site performance.

You remain free to change your browser settings to refuse cookies or to delete cookies that have already been stored. Doing so may affect how the site behaves, and some features may not work as intended. The choice is yours, and the site does not penalise you for exercising it.

Sharing and Disclosure

We do not sell personal information as a business asset, and we do not trade it with marketing companies. Disclosure is limited to legitimate and necessary purposes, and it happens only where there is a real operational reason.

The information may be shared with external service providers that support the running of this website. This includes hosting providers that store the site and its data, analytics services that help us understand visitor behaviour, security providers that protect against attacks, and communication tools that deliver messages between you and us. These providers act on our behalf and process information only for the purposes we set.

Disclosure may also occur where it is required for legal compliance, such as responding to a lawful request from an authority, or where it is needed for technical maintenance of the site. In every case, the disclosure is limited to what is necessary for the specific purpose, and we do not hand over more information than the situation demands.

International Transfers

The service providers we work with may operate servers in countries other than your own. When information is transferred between countries, it may be stored and processed in a jurisdiction with different data protection rules from the one where you are located. This is a common arrangement for websites that rely on international hosting and analytics infrastructure.

We take reasonable steps to ensure that any such transfer is handled with appropriate safeguards. This means we rely on providers that apply adequate security measures and that process information in line with the purposes described in this policy. We do not transfer information to any party that would use it for its own unrelated purposes.

Data Security

Practical measures are in place to reduce the risk of unauthorised access, accidental loss, or improper disclosure of the information we hold. These measures include restricting access to personal data to those who genuinely need it, using secure connections for data in transit, and applying reasonable technical controls to protect stored information.

No online platform is entirely immune from risk, and we do not claim that our security is absolute. Because of this, you should also take steps to protect your own devices and credentials. Use up-to-date software, choose strong passwords for any accounts you use elsewhere, and avoid sharing sensitive information through unsecured channels.

Responsible Gaming and Welfare

In some circumstances, the information we hold may be considered for responsible gaming communication. This means that if you contact us about gambling-related concerns, the details you provide may inform how we respond and whether we direct you toward welfare-related resources.

The same information may be used for welfare-related responses and for abuse prevention. This helps us support safer interactions with gambling-related content and offers, and it allows us to identify patterns that suggest someone may be experiencing harm. The purpose here is protective, not commercial, and the information is not used to market gambling services back to you.

Your Rights and Choices

You have the right to request access to the personal information we hold about you. You may also ask us to correct inaccurate details, or to delete your information where it is appropriate to do so. These requests are handled on a case-by-case basis, and we will respond without undue delay.

Before completing any request, we may require identity verification. This is a protective step that prevents someone else from accessing or altering your information. We will ask for only what is needed to confirm that you are who you say you are, and we will not use the verification details for any other purpose.

• Contact us through the official website channels to request access, correction, or deletion of your data.
• Expect to verify your identity before any request is completed.
• Adjust your browser settings to refuse or delete cookies at any time.
• Submit a request only for your own information, not for another person's data.
• Keep your own devices and login credentials protected, as no online platform is risk-free.

Retention of Information

Information is retained only for the period needed for operational, legal, analytical, or security reasons. This means we keep data for as long as it serves a genuine purpose, and we do not hold it indefinitely out of habit.

Once the information is no longer required, it may be erased, anonymised, or moved to restricted archives. Anonymised data, which can no longer be linked to you, may be kept for analytical purposes because it no longer counts as personal information. Restricted archives are used where there is a legal or security reason to retain records even after their primary purpose has ended.

External Links

The website may contain links to pages operated by third parties, including the casinos we review and other gambling-related resources. These websites have their own privacy practices, and we do not manage them. Once you leave our site, this policy no longer applies to the information you provide on that external page.

We are not responsible for the separate privacy practices of those third-party websites. Before submitting any personal information to them, you should review their own policies and decide whether their approach is acceptable to you. The presence of a link does not imply that we endorse or control the destination site.

Policy Updates

This Privacy Policy may change in response to legal, technical, or business developments. When a change is made, the updated version becomes applicable upon publication on the website, and the revised text replaces the previous one in full.

We recommend that you review this page periodically so that you are aware of any changes that affect how your information is handled. Significant changes may be highlighted on the site, but the responsibility for staying informed rests with you as the visitor.

Contact and Requests

Questions or concerns regarding this policy may be sent through the official website contact channels. These channels are the proper route for privacy inquiries, data requests, and any other communication about how your information is treated.

When you contact us, please describe your request clearly so that we can respond accurately. We will acknowledge your message and deal with it within a reasonable time, and we will not use the details you provide for anything other than handling your inquiry.